Privacy Policy (GDPR Compliance)
This Privacy Policy describes how Ulevo Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data in accordance with the UK GDPR and Data Protection Act 2018.
1. Data Controller
Ulevo Ltd
Website: ulevo.co.uk
Email: contact@ulevo.co.uk
2. Personal Data We Collect
We may collect and process the following personal data:
- Full name
- Postal address
- Phone number
- Email address
- Information submitted through contact forms
- Technical data (IP address, browser type, device information)
3. How We Collect Your Data
We collect data through:
- Contact and inquiry forms
- Email communication
- Cookies and website analytics
4. Purpose of Data Processing
We process personal data for the following purposes:
- Responding to inquiries and requests
- Providing our services
- Customer communication
- Improving website performance
- Legal and security obligations
5. Legal Basis for Processing
We process your data under the following legal bases:
- Consent – when you submit a form
- Contractual necessity – to provide services
- Legal obligation – where required by law
- Legitimate interests – website security and improvements
6. Data Storage and Retention
We store personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Appropriate technical and organizational measures are implemented to protect your data.
7. Data Sharing
We do not sell or rent your personal data.
We may share data with:
- IT and hosting providers
- Analytics services
- Legal or regulatory authorities (when required)
All third parties are GDPR-compliant.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request data deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us via email.
9. Data Security
We use secure servers, encryption, and access controls to protect your personal data from unauthorized access, loss, or disclosure.
10. Cookies
For more information about how we use cookies, please see our Cookies Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
12. Contact & Complaints
If you believe your data protection rights have been violated, you may contact:
- Ulevo Ltd – contact@ulevo.co.uk
- UK Information Commissioner’s Office (ICO) – https://ico.org.uk